Plumbsure Plumbing and Drains
Review Summary
Plumbsure Plumbing and Drains receives consistently positive reviews. Customers highlight their professionalism, punctuality, and responsiveness, often accommodating specific schedules. They are praised for their expertise, clear communication, and fair pricing. Common positive experiences include efficient repairs, water heater replacements, and resolving various plumbing issues quickly and effectively. Customers frequently recommend them and plan to use their services again.

Reviews
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(85 reviews)
Siham J
October 21, 2024
“This company is an absolute lifesaver! They did a fantastic job with the plumbing, including changing my shut-off valve. Not only did they come when I had no water, but they were also incredibly professional and punctual. I gave them my availability, and they made sure to prioritize me at the exact time I was free. They really work with your schedule. They had all the necessary parts and fixed everything in no time. Trusting them with any plumbing work is a no-brainer. When you’re dealing with a burst waterline and no water, having a company like this come through is priceless! If I could give them 10 stars, I would. If there were more than 5 stars, they’d definitely deserve it!”
T Coyan
September 2, 2022
Plumbsure Plumbing and Drain installed 2 water heaters and a well pump for me. They provided me with a clear reasonable estimate, scheduled service timely, showed up at agreed upon appointment time and left the area cleaner than when they started. I highly recommend them! Technician was professional and answered all of my questions.
Blaine Saito
I had a great experience with Plumbsure here in the Columbus, OH area, which they also serve. Ray is knowledgeable, fair, and kind. I would definitely recommend contacting them for your plumbing needs!
William Green
We can't say enough good things about the service that Plumbsure Plumbing provided us! Our water heater started leaking and within minutes of us calling, Robbie said he could come by the next morning and replace it. He was professional, had years and years of experience, and didn't waste time. He pulled the old beast out and installed the new one in record time! We can't thank him or Plumbsure enough for the outstanding job he did. We would definitely use them again, and absolutely give them two major thumbs up! Thanks Robbie and Plumbsure!
Nate Allen
My only complaint with Plumbsure Plumbing and Drains is that I didn't find them sooner. Ray was exactly what I am looking for in a plumber: someone who is prompt and keeps time, happy to answer questions, show you what he is talking about, and is not looking to rob you blind with unnecessary charges for repairs you don't actually need. I will 100% be reaching out to this company next time I need plumbing services.
Tracy Montell
I would definitely recommend Plumbsure Plumbing & Drains! I must say this is the BEST service I have ever had. Ray was very knowledgeable, professional and serviced my problem not only quick but resolved my plumbing issue efficiency. Excellent! 5 stars! Reasonable rates as well. Plumbsure will be my go-to plumber every time.
Peggy Smith
Highly recommend this company. Robbie came out and quickly and professionally replaced water heater. If you looking for a dependable ,good quality , knowledgeable plumber call Plumbsure! Would call again if we need a good plumber! In and out in less than 3 hrs and job done right.
Jeffrey Biggins
I had just moved to the area and was looking for a good plumber. I had purchased a new home last year. I read the reviews for Plumbsure Plumbing and decided I would give them a chance as I needed my tankless hot water heater descaled. I filled out the request for service last night on line. This morning I received a call from Ray who said someone would be able to come out today and gave me the price for the cleaning, which I thought was reasonable. He also took 10% off for being a new customer!! How nice was that! Ray provided a time frame when Rob would be arriving, which was a 2 hour window. Ray then called back and said there was a cancellation this morning and if the earlier time was better, which I said yes to. Rob showed up on time and looked at my Rinnai tankless hot water heater. He checked the BTU limit for the hot water heater and noticed the gas regulator and whip were not the correct size for the unit (too small, thanks builder!) and suggested they be replaced with the correct size for optimal performance. He quoted a price and said he would still descale the unit and I could decide on the replacement parts (no pressure). The quote was fair and I told him I would also do the replacement. Rob finished with the descaling and said he would have to go to the shop and pick up the parts. He returned in no time and completed the work. Rob was very polite and knew his craft. The work area was very clean. I have found my new plumber for my house and would definitely recommend Plumbsure Plumbing for your plumbing needs.